Poomsae-Reg Privacy Notice

This privacy notice will explain how Poomsae-Reg uses the personal data we collect from you when you use our website.

What data do we collect?

Poomsae-Reg collects the following data:

• Personal identification information related to your account (name, email address, etc.)
• Personal identification information of your club members (name, date of birth, NGB membership number, etc.)

How do we collect your data?

You directly provide Poomsae-Reg with most of the data we collect. We collect data and process data when you:

• Register for an account
• Add player information to your club account
• Contact us by any means (via the website, by email, etc.)
• Voluntarily complete a customer survey or provide feedback via email
• Use or view our website via your browser’s cookies

Poomsae-Reg may also receive your data indirectly when you interact with us via social media

How will we use your data?

Poomsae-Reg collects your data so that we can:

• Provide the services the site is designed for, namely registering your club, players and coaches in events such as competitions and seminars
• Contact you with information and updates about the site, or in relation to your account or actions you have taken on the site

Who else has access to your data?

The organisers of any event you register for will have access to the data necessary for the administration of that event, for example your name and email address, and the name, age, gender, NGB membership number, etc. of anyone you register for that event.

How do we store your data?

Poomsae-Reg securely stores your data on servers physically located in the USA and managed by Google Cloud Services. Our database security is regularly tested in a process involving manual checks and automated tests to ensure that your data is protected from unauthorised access.

Poomsae-Reg will keep your account data for a maximum period of 10 years from the last activity on your account. Once this time period has expired, we will delete your account and all data pertaining to it. In cases where a piece of data is required to maintain site functionality, that data may be anonymised instead. Event registration data will be retained indefinitely in archival form and in reports hosted on the site, such as competition results.

Marketing

Poomsae-Reg would like to send you information about products and services of ours that we think you might like. We do not have any partner companies and we do not work with any 3rd party companies. We do not provide or transfer your data to anyone for marketing purposes.

If you have agreed to receive marketing from us, you may always opt out later by changing your marketing preferences on your profile page.

What are your data protection rights?

Poomsae-Reg would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data from Poomsae-Reg. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Poomsae-Reg correct any information you believe is inaccurate. You also have the right to request that Poomsae-Reg complete any information you believe is incomplete.
• The right to erasure – You have the right to request that Poomsae-Reg erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Poomsae-Reg restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Poomsae-Reg’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Poomsae-Reg transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@poomsae-reg.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

• Keeping you signed in
• Understanding how you use our website
• Monitoring the performance of our website

What types of cookies do we use?

• Functionality – Poomsae-Reg uses these cookies so that we recognize you on our website and keep you logged in, remember your previously selected preferences, etc. A mix of first-party and third-party cookies are used.
• Analytics – Poomsae-Reg uses these cookies to monitor the performance of our site on different devices and browsers. These cookies help us identify devices and browsers that result in a poor user experience and enable us to tune our site to perform better.

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy notices of other websites

The Poomsae-Reg website contains links to other websites. Our privacy notice applies only to our website, so if you click on a link to another website, you should read their privacy notice.

Changes to our privacy notice

Poomsae-Reg keeps its privacy notice under regular review and reserves the right to make changes from time to time. The current privicy notice will always be published on this page. If significant changes are made then all account holders will be notified before the new policy comes into force. This privacy notice was last updated on 29 May 2020.

How to contact us

If you have any questions about the Poomsae-Reg privacy notice, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info@poomsae-reg.com

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that Poomsae-Reg has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.